About Us – Crafting Climate Comfort Since 2012
It all started when mechanical engineer Nadia Laurent and refrigeration specialist Omar Khalid realized that too many Canadian HVAC services prioritized quick fixes over long-term reliability. In 2012 they founded CoolFixingCA in Winnipeg, determined to build a company centered on integrity, expertise, and customer care. Over the past decade, we’ve grown into a national organization with regional hubs in Vancouver, Calgary, Toronto, and Montréal. Our team now includes over 80 licensed technicians, dispatch coordinators, and HVAC engineers who share a passion for precision diagnostics and preventive maintenance.
Our commitment extends well beyond repair calls. We invest heavily in ongoing training—covering the latest in variable-speed compressors, smart-thermostat integrations, and eco-friendly refrigerants—to ensure we stay ahead of industry innovations and environmental regulations. Each technician carries advanced diagnostic tools: infrared thermography cameras, digital manifold gauges, and leak-detection sensors that pinpoint issues often unseen. Meanwhile, our customer-care staff use proprietary scheduling software to match appointments with the nearest qualified technician, optimizing response times and minimizing disruptions to your day.
CoolFixingCA also prides itself on community engagement. We host seasonal “HVAC 101” clinics at local community centres, teaching homeowners how to maintain filters, spot early warning signs, and optimize energy use. Our partnerships with technical colleges fund scholarships for aspiring HVAC apprentices—ensuring the next generation of certified professionals shares our high standards. Sustainability is woven into our culture: all refrigerant recoveries are responsibly recycled, spent oils are processed through approved waste-oil depots, and our service vehicles run on biodiesel blends.
Transparency and trust drive every interaction. Prior to any work, we provide clear, no-obligation estimates that break down parts, labour, and warranty options. Post-service, our digital reports outline the root cause, steps taken, and recommended preventive measures—complete with photo documentation. This attention to detail and open communication has earned us a 4.9-star rating on major review platforms and long-term relationships with homeowners, property managers, and commercial clients. From routine tune-ups to complex system overhauls, CoolFixingCA is committed to delivering reliable climate control solutions that keep your environment comfortable, efficient, and worry-free.